{"id":396,"date":"2026-07-09T07:07:02","date_gmt":"2026-07-09T07:07:02","guid":{"rendered":"https:\/\/veebilehed24.ee\/demod\/e-shop\/?page_id=396"},"modified":"2026-07-09T07:11:03","modified_gmt":"2026-07-09T07:11:03","slug":"faq","status":"publish","type":"page","link":"https:\/\/veebilehed24.ee\/demod\/e-shop\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"396\" class=\"elementor elementor-396\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0544b3 e-flex e-con-boxed e-con e-parent\" data-id=\"b0544b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-139aa5b elementor-widget elementor-widget-text-editor\" data-id=\"139aa5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<style>\n.vl24-faq-page{--p:#4F46E5;--pd:#4338CA;--u:#7C3AED;--s:#0EA5E9;--d:#0F172A;--t:#111827;--m:#64748B;--soft:#F8FAFC;--b:#E5E7EB;--ok:#16A34A;--warn:#F59E0B;width:100vw;max-width:100vw;margin-left:calc(50% - 50vw);margin-right:calc(50% - 50vw);font-family:inherit;color:var(--t);background:#fff;overflow:hidden}.vl24-faq-page *{box-sizing:border-box}.vl24-faq-wrap{max-width:1240px;margin:0 auto;padding:0 24px}.vl24-faq-hero{position:relative;width:100%;padding:90px 0 74px;background:radial-gradient(circle at 12% 18%,rgba(79,70,229,.15),transparent 30%),radial-gradient(circle at 86% 10%,rgba(124,58,237,.17),transparent 30%),linear-gradient(135deg,#F8FAFC 0%,#EEF2FF 48%,#fff 100%);border-radius:0 0 42px 42px}.vl24-faq-hero:before{content:\"\";position:absolute;inset:0;background-image:linear-gradient(rgba(79,70,229,.055) 1px,transparent 1px),linear-gradient(90deg,rgba(79,70,229,.055) 1px,transparent 1px);background-size:44px 44px;pointer-events:none}.vl24-faq-hero-inner{position:relative;z-index:1;display:grid;grid-template-columns:1.08fr .92fr;gap:54px;align-items:center}.vl24-faq-kicker{display:inline-flex;align-items:center;gap:9px;padding:8px 13px;margin-bottom:18px;border-radius:999px;background:rgba(79,70,229,.1);color:var(--p);font-size:14px;font-weight:800}.vl24-faq-kicker:before{content:\"\";width:8px;height:8px;border-radius:999px;background:linear-gradient(135deg,var(--p),var(--u))}.vl24-faq-hero h1{margin:0 0 18px;color:var(--d);font-size:clamp(42px,6vw,76px);line-height:.95;letter-spacing:-.07em}.vl24-faq-hero-text{margin:0;max-width:680px;color:var(--m);font-size:19px;line-height:1.75}.vl24-faq-actions{display:flex;flex-wrap:wrap;gap:12px;margin-top:30px}.vl24-faq-btn{display:inline-flex;align-items:center;justify-content:center;min-height:52px;padding:0 22px;border-radius:14px;font-size:15px;font-weight:900;text-decoration:none!important;transition:transform .18s ease,box-shadow .18s ease}.vl24-faq-btn-primary{color:#fff!important;background:linear-gradient(135deg,var(--p),var(--u));box-shadow:0 16px 36px rgba(79,70,229,.24)}.vl24-faq-btn-secondary{color:var(--d)!important;background:#fff;border:1px solid rgba(79,70,229,.15);box-shadow:0 10px 28px rgba(15,23,42,.06)}.vl24-faq-btn:hover{transform:translateY(-2px)}.vl24-faq-summary{position:relative;padding:30px;border-radius:32px;background:rgba(255,255,255,.78);border:1px solid rgba(79,70,229,.12);box-shadow:0 28px 80px rgba(15,23,42,.12);backdrop-filter:blur(18px)}.vl24-faq-summary:before{content:\"\";position:absolute;top:-20px;right:32px;width:96px;height:96px;border-radius:30px;background:linear-gradient(135deg,var(--s),var(--u));opacity:.18;transform:rotate(12deg)}.vl24-faq-summary-card{position:relative;padding:22px;border-radius:24px;background:#fff;border:1px solid rgba(226,232,240,.9);box-shadow:0 16px 40px rgba(15,23,42,.06)}.vl24-faq-summary-top{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:20px}.vl24-faq-mark{width:56px;height:56px;border-radius:18px;background:linear-gradient(135deg,var(--p),var(--u));display:flex;align-items:center;justify-content:center;color:#fff;font-size:25px;font-weight:900}.vl24-faq-status{display:inline-flex;align-items:center;gap:8px;padding:8px 11px;border-radius:999px;background:rgba(22,163,74,.1);color:#15803D;font-size:13px;font-weight:800}.vl24-faq-status:before{content:\"\";width:8px;height:8px;border-radius:999px;background:var(--ok)}.vl24-faq-summary-card h2{margin:0 0 10px;color:var(--d);font-size:26px;line-height:1.1;letter-spacing:-.045em}.vl24-faq-summary-card p{margin:0;color:var(--m);font-size:15px;line-height:1.7}.vl24-faq-mini-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:20px}.vl24-faq-mini{padding:16px;border-radius:18px;background:#F8FAFC;border:1px solid #E5E7EB}.vl24-faq-mini strong{display:block;margin-bottom:5px;color:var(--d);font-size:22px;letter-spacing:-.04em}.vl24-faq-mini span{color:var(--m);font-size:13px;font-weight:700}.vl24-faq-section{width:100%;padding:76px 0;background:#fff}.vl24-faq-section.alt{background:#F8FAFC}.vl24-faq-head{max-width:780px;margin-bottom:34px}.vl24-faq-head.center{margin-left:auto;margin-right:auto;text-align:center}.vl24-faq-head .eyebrow{display:inline-flex;margin-bottom:12px;color:var(--p);font-size:14px;font-weight:900;text-transform:uppercase;letter-spacing:.12em}.vl24-faq-head h2{margin:0 0 12px;color:var(--d);font-size:clamp(32px,4.6vw,52px);line-height:1.05;letter-spacing:-.06em}.vl24-faq-head p{margin:0;color:var(--m);font-size:17px;line-height:1.75}.vl24-faq-search-card{padding:28px;border-radius:30px;background:#fff;border:1px solid var(--b);box-shadow:0 18px 54px rgba(15,23,42,.06);margin-bottom:28px}.vl24-faq-search-row{display:grid;grid-template-columns:1fr auto;gap:14px;align-items:center}.vl24-faq-search-field{position:relative}.vl24-faq-search-field span{position:absolute;left:17px;top:50%;transform:translateY(-50%);color:var(--p);font-size:20px;z-index:1}.vl24-faq-search-input{width:100%;min-height:58px;padding:0 18px 0 48px;border:1px solid var(--b);border-radius:16px;background:#fff;color:var(--d);font-size:16px;outline:none;transition:border-color .18s ease,box-shadow .18s ease}.vl24-faq-search-input:focus{border-color:var(--p);box-shadow:0 0 0 4px rgba(79,70,229,.1)}.vl24-faq-clear{display:inline-flex!important;align-items:center!important;justify-content:center!important;min-height:58px!important;height:auto!important;padding:0 18px!important;border:0!important;border-radius:16px!important;background:#F1F5F9!important;color:var(--d)!important;font-size:14px!important;font-weight:900!important;line-height:1!important;text-transform:none!important;letter-spacing:0!important;cursor:pointer;box-shadow:none!important}.vl24-faq-clear:hover{background:#E2E8F0!important;color:var(--d)!important}.vl24-faq-tabs{display:flex;flex-wrap:wrap;gap:10px;margin-top:18px}.vl24-faq-tab{display:inline-flex!important;align-items:center!important;justify-content:center!important;min-height:42px!important;height:auto!important;padding:0 15px!important;border:1px solid var(--b)!important;border-radius:999px!important;background:#fff!important;color:var(--m)!important;font-size:14px!important;font-weight:900!important;line-height:1!important;text-transform:none!important;letter-spacing:0!important;cursor:pointer;box-shadow:none!important}.vl24-faq-tab:hover{border-color:rgba(79,70,229,.35)!important;color:var(--p)!important;background:#fff!important}.vl24-faq-tab.active{background:linear-gradient(135deg,var(--p),var(--u))!important;border-color:transparent!important;color:#fff!important;box-shadow:0 12px 26px rgba(79,70,229,.22)!important}.vl24-faq-main-grid{display:grid;grid-template-columns:.32fr .68fr;gap:28px;align-items:start}.vl24-faq-side{position:sticky;top:24px;display:grid;gap:16px}.vl24-faq-side-card{padding:26px;border-radius:28px;background:radial-gradient(circle at 20% 10%,rgba(14,165,233,.22),transparent 34%),radial-gradient(circle at 88% 20%,rgba(124,58,237,.24),transparent 34%),linear-gradient(135deg,#0F172A 0%,#111827 48%,#020617 100%);color:#fff;overflow:hidden}.vl24-faq-side-card h3{margin:0 0 12px;color:#fff;font-size:26px;line-height:1.12;letter-spacing:-.045em}.vl24-faq-side-card p{margin:0;color:#CBD5E1;font-size:15px;line-height:1.75}.vl24-faq-side-links{display:grid;gap:10px;margin-top:20px}.vl24-faq-side-links a{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:13px 14px;border-radius:16px;background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.12);color:#fff!important;text-decoration:none!important;font-size:14px;font-weight:900}.vl24-faq-side-links a span{color:#93C5FD}.vl24-faq-help-card{padding:24px;border-radius:26px;background:#fff;border:1px solid var(--b);box-shadow:0 14px 40px rgba(15,23,42,.045)}.vl24-faq-help-card h3{margin:0 0 10px;color:var(--d);font-size:21px;line-height:1.2;letter-spacing:-.035em}.vl24-faq-help-card p{margin:0 0 16px;color:var(--m);font-size:15px;line-height:1.7}.vl24-faq-help-card a{display:inline-flex;align-items:center;justify-content:center;min-height:46px;padding:0 17px;border-radius:14px;background:linear-gradient(135deg,var(--p),var(--u));color:#fff!important;text-decoration:none!important;font-size:14px;font-weight:900}.vl24-faq-accordion{display:grid;gap:14px}.vl24-faq-item{border:1px solid var(--b)!important;border-radius:22px!important;background:#fff!important;box-shadow:0 12px 34px rgba(15,23,42,.045);overflow:hidden;transition:border-color .18s ease,box-shadow .18s ease,transform .18s ease}.vl24-faq-item:hover{border-color:rgba(79,70,229,.28)!important;box-shadow:0 18px 46px rgba(15,23,42,.075);transform:translateY(-1px)}.vl24-faq-question{appearance:none!important;-webkit-appearance:none!important;width:100%!important;display:grid!important;grid-template-columns:1fr 40px!important;gap:18px!important;align-items:center!important;min-height:0!important;height:auto!important;margin:0!important;padding:22px 22px!important;border:0!important;border-radius:0!important;background:#fff!important;background-image:none!important;text-align:left!important;color:var(--d)!important;font-size:18px!important;font-weight:900!important;line-height:1.35!important;letter-spacing:-.01em!important;text-transform:none!important;white-space:normal!important;overflow:visible!important;box-shadow:none!important;cursor:pointer}.vl24-faq-question:hover,.vl24-faq-question:focus,.vl24-faq-question:active{background:#fff!important;background-image:none!important;color:var(--d)!important;border:0!important;outline:none!important;box-shadow:none!important}.vl24-faq-question span{display:flex!important;align-items:center!important;justify-content:center!important;width:40px!important;height:40px!important;border-radius:14px!important;background:rgba(79,70,229,.1)!important;color:var(--p)!important;font-size:22px!important;font-weight:900!important;line-height:1!important;transition:transform .22s ease,background .22s ease,color .22s ease}.vl24-faq-item.active .vl24-faq-question span{transform:rotate(45deg);background:linear-gradient(135deg,var(--p),var(--u))!important;color:#fff!important}.vl24-faq-answer{max-height:0;overflow:hidden;transition:max-height .28s ease;background:#fff}.vl24-faq-answer-inner{padding:0 22px 22px;color:var(--m);font-size:15.5px;line-height:1.75}.vl24-faq-answer-inner p{margin:0}.vl24-faq-answer-inner ul{margin:14px 0 0;padding:0;list-style:none;display:grid;gap:9px}.vl24-faq-answer-inner li{display:flex;gap:9px;align-items:flex-start}.vl24-faq-answer-inner li:before{content:\"\u2713\";display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto;width:20px;height:20px;margin-top:2px;border-radius:999px;background:rgba(22,163,74,.12);color:var(--ok);font-size:12px;font-weight:900}.vl24-faq-empty{display:none;padding:28px;border-radius:26px;background:#fff;border:1px dashed rgba(79,70,229,.35);text-align:center}.vl24-faq-empty h3{margin:0 0 8px;color:var(--d);font-size:24px;letter-spacing:-.04em}.vl24-faq-empty p{margin:0;color:var(--m);font-size:15px;line-height:1.7}.vl24-faq-feature-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}.vl24-faq-feature{padding:26px;border-radius:26px;background:#fff;border:1px solid var(--b);box-shadow:0 16px 44px rgba(15,23,42,.05)}.vl24-faq-feature-icon{width:50px;height:50px;border-radius:17px;display:flex;align-items:center;justify-content:center;margin-bottom:18px;background:linear-gradient(135deg,var(--p),var(--u));color:#fff;font-size:22px}.vl24-faq-feature h3{margin:0 0 9px;color:var(--d);font-size:20px;line-height:1.2;letter-spacing:-.03em}.vl24-faq-feature p{margin:0;color:var(--m);font-size:15px;line-height:1.7}.vl24-faq-cta{width:100%;padding:76px 0;background:#fff}.vl24-faq-cta-box{position:relative;overflow:hidden;padding:42px;border-radius:34px;background:radial-gradient(circle at 14% 18%,rgba(14,165,233,.22),transparent 32%),radial-gradient(circle at 88% 12%,rgba(124,58,237,.25),transparent 32%),linear-gradient(135deg,#0F172A 0%,#111827 48%,#020617 100%);color:#fff;display:grid;grid-template-columns:1.2fr auto;gap:26px;align-items:center}.vl24-faq-cta-box h2{margin:0 0 12px;color:#fff;font-size:clamp(30px,4vw,48px);line-height:1.05;letter-spacing:-.06em}.vl24-faq-cta-box p{margin:0;color:#CBD5E1;font-size:17px;line-height:1.7;max-width:760px}.vl24-faq-cta-actions{display:flex;flex-wrap:wrap;gap:12px;justify-content:flex-end}.vl24-faq-cta .vl24-faq-btn-secondary{background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.16);color:#fff!important;box-shadow:none}@media(max-width:1100px){.vl24-faq-main-grid{grid-template-columns:1fr}.vl24-faq-side{position:static;grid-template-columns:1fr 1fr}.vl24-faq-feature-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:900px){.vl24-faq-hero-inner,.vl24-faq-cta-box{grid-template-columns:1fr}.vl24-faq-cta-actions{justify-content:flex-start}}@media(max-width:640px){.vl24-faq-page{width:100vw;margin-left:calc(50% - 50vw);margin-right:calc(50% - 50vw)}.vl24-faq-wrap{padding:0 18px}.vl24-faq-hero{padding:58px 0 50px;border-radius:0 0 28px 28px}.vl24-faq-summary,.vl24-faq-cta-box{padding:24px;border-radius:24px}.vl24-faq-section{padding:52px 0}.vl24-faq-mini-grid,.vl24-faq-side,.vl24-faq-feature-grid{grid-template-columns:1fr}.vl24-faq-search-row{grid-template-columns:1fr}.vl24-faq-clear,.vl24-faq-btn{width:100%}.vl24-faq-question{grid-template-columns:1fr 36px!important;padding:19px!important;font-size:16px!important;line-height:1.35!important}.vl24-faq-question span{width:36px!important;height:36px!important}.vl24-faq-answer-inner{padding:0 19px 19px}}\n<\/style>\n\n<div class=\"vl24-faq-page\">\n\n  <section class=\"vl24-faq-hero\">\n    <div class=\"vl24-faq-wrap\">\n      <div class=\"vl24-faq-hero-inner\">\n\n        <div>\n          <div class=\"vl24-faq-kicker\">Frequently asked questions<\/div>\n          <h1>Answers before you order.<\/h1>\n          <p class=\"vl24-faq-hero-text\">\n            Find quick answers about products, shipping, returns, payments and customer support. This FAQ page is built to make shopping easier and reduce uncertainty before checkout.\n          <\/p>\n\n          <div class=\"vl24-faq-actions\">\n            <a class=\"vl24-faq-btn vl24-faq-btn-primary\" href=\"#faq-questions\">Browse Questions<\/a>\n            <a class=\"vl24-faq-btn vl24-faq-btn-secondary\" href=\"\/demod\/e-shop\/contact\/\">Contact Support<\/a>\n          <\/div>\n        <\/div>\n\n        <div class=\"vl24-faq-summary\">\n          <div class=\"vl24-faq-summary-card\">\n            <div class=\"vl24-faq-summary-top\">\n              <div class=\"vl24-faq-mark\">?<\/div>\n              <div class=\"vl24-faq-status\">Support ready<\/div>\n            <\/div>\n\n            <h2>FAQ at a glance<\/h2>\n            <p>\n              Customers can search, filter by topic and open only the answers they need.\n            <\/p>\n\n            <div class=\"vl24-faq-mini-grid\">\n              <div class=\"vl24-faq-mini\"><strong>20+<\/strong><span>Useful answers<\/span><\/div>\n              <div class=\"vl24-faq-mini\"><strong>5<\/strong><span>FAQ categories<\/span><\/div>\n              <div class=\"vl24-faq-mini\"><strong>JS<\/strong><span>Accordion search<\/span><\/div>\n              <div class=\"vl24-faq-mini\"><strong>24\/7<\/strong><span>Self-service help<\/span><\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section id=\"faq-questions\" class=\"vl24-faq-section\">\n    <div class=\"vl24-faq-wrap\">\n\n      <div class=\"vl24-faq-head center\">\n        <span class=\"eyebrow\">Help center<\/span>\n        <h2>Search or choose a topic.<\/h2>\n        <p>\n          Use the search field or category buttons to quickly find the right answer.\n        <\/p>\n      <\/div>\n\n      <div class=\"vl24-faq-search-card\">\n        <div class=\"vl24-faq-search-row\">\n          <div class=\"vl24-faq-search-field\">\n            <span>\u2315<\/span>\n            <input class=\"vl24-faq-search-input\" type=\"text\" placeholder=\"Search questions, delivery, returns, payment...\" aria-label=\"Search FAQ\">\n          <\/div>\n\n          <button class=\"vl24-faq-clear\" type=\"button\">Clear Search<\/button>\n        <\/div>\n\n        <div class=\"vl24-faq-tabs\">\n          <button class=\"vl24-faq-tab active\" type=\"button\" data-category=\"all\">All Questions<\/button>\n          <button class=\"vl24-faq-tab\" type=\"button\" data-category=\"orders\">Orders<\/button>\n          <button class=\"vl24-faq-tab\" type=\"button\" data-category=\"shipping\">Shipping<\/button>\n          <button class=\"vl24-faq-tab\" type=\"button\" data-category=\"returns\">Returns<\/button>\n          <button class=\"vl24-faq-tab\" type=\"button\" data-category=\"payments\">Payments<\/button>\n          <button class=\"vl24-faq-tab\" type=\"button\" data-category=\"store\">Store Setup<\/button>\n        <\/div>\n      <\/div>\n\n      <div class=\"vl24-faq-main-grid\">\n\n        <aside class=\"vl24-faq-side\">\n          <div class=\"vl24-faq-side-card\">\n            <h3>Need more help?<\/h3>\n            <p>\n              If the FAQ does not answer your question, contact the store team and include your order details or project information.\n            <\/p>\n\n            <div class=\"vl24-faq-side-links\">\n              <a href=\"\/demod\/e-shop\/contact\/\">Contact Support <span>\u2192<\/span><\/a>\n              <a href=\"\/demod\/e-shop\/shipping-information\/\">Shipping Info <span>\u2192<\/span><\/a>\n              <a href=\"\/demod\/e-shop\/returns-warranty\/\">Returns &#038; Warranty <span>\u2192<\/span><\/a>\n            <\/div>\n          <\/div>\n\n          <div class=\"vl24-faq-help-card\">\n            <h3>Building an online store?<\/h3>\n            <p>\n              This FAQ page is part of a complete ecommerce demo with shop, product pages, checkout, support pages and customer information pages.\n            <\/p>\n            <a href=\"\/demod\/e-shop\/contact\/\">Start a Project<\/a>\n          <\/div>\n        <\/aside>\n\n        <div>\n          <div class=\"vl24-faq-accordion\">\n\n            <div class=\"vl24-faq-item\" data-category=\"orders\">\n              <button class=\"vl24-faq-question\" type=\"button\">How do I place an order?<span>+<\/span><\/button>\n              <div class=\"vl24-faq-answer\"><div class=\"vl24-faq-answer-inner\"><p>Choose a product, add it to the cart, review your cart and complete checkout with your billing, shipping and payment details.<\/p><\/div><\/div>\n            <\/div>\n\n            <div class=\"vl24-faq-item\" data-category=\"orders\">\n              <button class=\"vl24-faq-question\" type=\"button\">Can I change my order after checkout?<span>+<\/span><\/button>\n              <div class=\"vl24-faq-answer\"><div class=\"vl24-faq-answer-inner\"><p>Contact support as soon as possible. Changes may be possible before the order has been processed or dispatched.<\/p><\/div><\/div>\n            <\/div>\n\n            <div class=\"vl24-faq-item\" data-category=\"orders\">\n              <button class=\"vl24-faq-question\" type=\"button\">Where can I find my order number?<span>+<\/span><\/button>\n              <div class=\"vl24-faq-answer\"><div class=\"vl24-faq-answer-inner\"><p>Your order number is shown after checkout and is also included in the order confirmation email.<\/p><\/div><\/div>\n            <\/div>\n\n            <div class=\"vl24-faq-item\" data-category=\"shipping\">\n              <button class=\"vl24-faq-question\" type=\"button\">How long does delivery take?<span>+<\/span><\/button>\n              <div class=\"vl24-faq-answer\"><div class=\"vl24-faq-answer-inner\"><p>Standard delivery usually takes 2\u20135 business days after processing. Express delivery may be available for selected regions.<\/p><\/div><\/div>\n            <\/div>\n\n            <div class=\"vl24-faq-item\" data-category=\"shipping\">\n              <button class=\"vl24-faq-question\" type=\"button\">Do you offer free shipping?<span>+<\/span><\/button>\n              <div class=\"vl24-faq-answer\"><div class=\"vl24-faq-answer-inner\"><p>This demo store includes an example free shipping threshold. In a real store, the threshold can be set based on order value, region or product category.<\/p><\/div><\/div>\n            <\/div>\n\n            <div class=\"vl24-faq-item\" data-category=\"shipping\">\n              <button class=\"vl24-faq-question\" type=\"button\">Can I track my parcel?<span>+<\/span><\/button>\n              <div class=\"vl24-faq-answer\"><div class=\"vl24-faq-answer-inner\"><p>If tracking is enabled for the selected shipping method, tracking details are sent after the order has been dispatched.<\/p><\/div><\/div>\n            <\/div>\n\n            <div class=\"vl24-faq-item\" data-category=\"returns\">\n              <button class=\"vl24-faq-question\" type=\"button\">How do I return a product?<span>+<\/span><\/button>\n              <div class=\"vl24-faq-answer\"><div class=\"vl24-faq-answer-inner\"><p>Contact support with your order number, product name and a short reason for the return request. The support team will confirm the next steps.<\/p><\/div><\/div>\n            <\/div>\n\n            <div class=\"vl24-faq-item\" data-category=\"returns\">\n              <button class=\"vl24-faq-question\" type=\"button\">Can I exchange a product?<span>+<\/span><\/button>\n              <div class=\"vl24-faq-answer\"><div class=\"vl24-faq-answer-inner\"><p>Exchanges may be possible depending on product availability, stock, size, color or variation.<\/p><\/div><\/div>\n            <\/div>\n\n            <div class=\"vl24-faq-item\" data-category=\"returns\">\n              <button class=\"vl24-faq-question\" type=\"button\">What if my product is defective?<span>+<\/span><\/button>\n              <div class=\"vl24-faq-answer\"><div class=\"vl24-faq-answer-inner\"><p>Send support your order number, product photos and a short description of the issue. The product may need inspection before a warranty decision is made.<\/p><\/div><\/div>\n            <\/div>\n\n            <div class=\"vl24-faq-item\" data-category=\"payments\">\n              <button class=\"vl24-faq-question\" type=\"button\">What payment methods are available?<span>+<\/span><\/button>\n              <div class=\"vl24-faq-answer\"><div class=\"vl24-faq-answer-inner\"><p>A real store can support card payments, bank payments, invoice payments, PayPal or local payment gateways depending on the business setup.<\/p><\/div><\/div>\n            <\/div>\n\n            <div class=\"vl24-faq-item\" data-category=\"payments\">\n              <button class=\"vl24-faq-question\" type=\"button\">Is checkout secure?<span>+<\/span><\/button>\n              <div class=\"vl24-faq-answer\"><div class=\"vl24-faq-answer-inner\"><p>A professional ecommerce store should use secure checkout, SSL protection and trusted payment gateways for online payments.<\/p><\/div><\/div>\n            <\/div>\n\n            <div class=\"vl24-faq-item\" data-category=\"payments\">\n              <button class=\"vl24-faq-question\" type=\"button\">Can I receive an invoice?<span>+<\/span><\/button>\n              <div class=\"vl24-faq-answer\"><div class=\"vl24-faq-answer-inner\"><p>In a real ecommerce setup, invoices can be generated automatically or manually depending on the accounting and order workflow.<\/p><\/div><\/div>\n            <\/div>\n\n            <div class=\"vl24-faq-item\" data-category=\"store\">\n              <button class=\"vl24-faq-question\" type=\"button\">Is this a real ecommerce store?<span>+<\/span><\/button>\n              <div class=\"vl24-faq-answer\"><div class=\"vl24-faq-answer-inner\"><p>This is a demo ecommerce website showing how a complete online store can look and work before it is adapted to a real business.<\/p><\/div><\/div>\n            <\/div>\n\n            <div class=\"vl24-faq-item\" data-category=\"store\">\n              <button class=\"vl24-faq-question\" type=\"button\">Can this demo be adapted for my business?<span>+<\/span><\/button>\n              <div class=\"vl24-faq-answer\">\n                <div class=\"vl24-faq-answer-inner\">\n                  <p>Yes. The structure can be adapted for fashion, electronics, home products, beauty, tools, pet supplies and many other ecommerce niches.<\/p>\n                  <ul>\n                    <li>Product categories can be changed<\/li>\n                    <li>Colors and typography can be adjusted<\/li>\n                    <li>Pages can be rewritten for the real brand<\/li>\n                    <li>Payment and shipping methods can be configured<\/li>\n                  <\/ul>\n                <\/div>\n              <\/div>\n            <\/div>\n\n            <div class=\"vl24-faq-item\" data-category=\"store\">\n              <button class=\"vl24-faq-question\" type=\"button\">What pages should an online store include?<span>+<\/span><\/button>\n              <div class=\"vl24-faq-answer\"><div class=\"vl24-faq-answer-inner\"><p>A complete store usually needs shop pages, product pages, cart, checkout, account page, contact page, shipping information, returns, warranty, privacy policy and terms pages.<\/p><\/div><\/div>\n            <\/div>\n\n          <\/div>\n\n          <div class=\"vl24-faq-empty\">\n            <h3>No matching questions found<\/h3>\n            <p>Try another keyword or choose a different FAQ category.<\/p>\n          <\/div>\n        <\/div>\n\n      <\/div>\n\n    <\/div>\n  <\/section>\n\n  <section class=\"vl24-faq-section alt\">\n    <div class=\"vl24-faq-wrap\">\n\n      <div class=\"vl24-faq-head center\">\n        <span class=\"eyebrow\">Why FAQ matters<\/span>\n        <h2>A good FAQ page helps customers buy faster.<\/h2>\n        <p>\n          Clear answers reduce hesitation, make the store feel more trustworthy and support customers before they contact the team.\n        <\/p>\n      <\/div>\n\n      <div class=\"vl24-faq-feature-grid\">\n\n        <div class=\"vl24-faq-feature\">\n          <div class=\"vl24-faq-feature-icon\">\u26a1<\/div>\n          <h3>Faster decisions<\/h3>\n          <p>Customers can quickly find details about delivery, returns, payments and orders.<\/p>\n        <\/div>\n\n        <div class=\"vl24-faq-feature\">\n          <div class=\"vl24-faq-feature-icon\">\ud83d\udd12<\/div>\n          <h3>More trust<\/h3>\n          <p>Professional answers make the store feel safer and more transparent.<\/p>\n        <\/div>\n\n        <div class=\"vl24-faq-feature\">\n          <div class=\"vl24-faq-feature-icon\">\ud83d\udcac<\/div>\n          <h3>Less support work<\/h3>\n          <p>Common questions are answered before customers need to send a message.<\/p>\n        <\/div>\n\n      <\/div>\n\n    <\/div>\n  <\/section>\n\n  <section class=\"vl24-faq-cta\">\n    <div class=\"vl24-faq-wrap\">\n      <div class=\"vl24-faq-cta-box\">\n        <div>\n          <h2>Still have a question?<\/h2>\n          <p>\n            Contact the store team and include your order number, product name or a short description of what you need help with.\n          <\/p>\n        <\/div>\n\n        <div class=\"vl24-faq-cta-actions\">\n          <a class=\"vl24-faq-btn vl24-faq-btn-primary\" href=\"\/demod\/e-shop\/contact\/\">Contact Support<\/a>\n          <a class=\"vl24-faq-btn vl24-faq-btn-secondary\" href=\"\/demod\/e-shop\/shop\/\">Back to Shop<\/a>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n<\/div>\n\n<script>\n(function(){\n  function initVl24Faq(){\n    var page = document.querySelector('.vl24-faq-page');\n    if(!page || page.dataset.faqReady === '1') return;\n    page.dataset.faqReady = '1';\n\n    var items = Array.prototype.slice.call(page.querySelectorAll('.vl24-faq-item'));\n    var questions = Array.prototype.slice.call(page.querySelectorAll('.vl24-faq-question'));\n    var searchInput = page.querySelector('.vl24-faq-search-input');\n    var clearBtn = page.querySelector('.vl24-faq-clear');\n    var tabs = Array.prototype.slice.call(page.querySelectorAll('.vl24-faq-tab'));\n    var empty = page.querySelector('.vl24-faq-empty');\n    var activeCategory = 'all';\n\n    function closeItem(item){\n      item.classList.remove('active');\n      var answer = item.querySelector('.vl24-faq-answer');\n      if(answer){ answer.style.maxHeight = null; }\n    }\n\n    function openItem(item){\n      item.classList.add('active');\n      var answer = item.querySelector('.vl24-faq-answer');\n      if(answer){ answer.style.maxHeight = answer.scrollHeight + 'px'; }\n    }\n\n    questions.forEach(function(btn){\n      btn.addEventListener('click', function(){\n        var item = btn.closest('.vl24-faq-item');\n        var isActive = item.classList.contains('active');\n\n        items.forEach(function(other){\n          if(other !== item) closeItem(other);\n        });\n\n        if(isActive){\n          closeItem(item);\n        } else {\n          openItem(item);\n        }\n      });\n    });\n\n    function normalize(text){\n      return (text || '').toLowerCase().trim();\n    }\n\n    function filterFaq(){\n      var query = normalize(searchInput ? searchInput.value : '');\n      var visibleCount = 0;\n\n      items.forEach(function(item){\n        var category = item.getAttribute('data-category') || '';\n        var text = normalize(item.textContent);\n        var categoryMatch = activeCategory === 'all' || category === activeCategory;\n        var searchMatch = query === '' || text.indexOf(query) !== -1;\n\n        if(categoryMatch && searchMatch){\n          item.style.display = '';\n          visibleCount++;\n        } else {\n          item.style.display = 'none';\n          closeItem(item);\n        }\n      });\n\n      if(empty){\n        empty.style.display = visibleCount === 0 ? 'block' : 'none';\n      }\n    }\n\n    tabs.forEach(function(tab){\n      tab.addEventListener('click', function(){\n        tabs.forEach(function(t){ t.classList.remove('active'); });\n        tab.classList.add('active');\n        activeCategory = tab.getAttribute('data-category') || 'all';\n        filterFaq();\n      });\n    });\n\n    if(searchInput){\n      searchInput.addEventListener('input', filterFaq);\n    }\n\n    if(clearBtn){\n      clearBtn.addEventListener('click', function(){\n        if(searchInput) searchInput.value = '';\n        activeCategory = 'all';\n        tabs.forEach(function(t){\n          t.classList.toggle('active', t.getAttribute('data-category') === 'all');\n        });\n        filterFaq();\n        if(searchInput) searchInput.focus();\n      });\n    }\n\n    if(items[0]){\n      openItem(items[0]);\n    }\n  }\n\n  if(document.readyState === 'loading'){\n    document.addEventListener('DOMContentLoaded', initVl24Faq);\n  } else {\n    initVl24Faq();\n  }\n})();\n<\/script>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions Answers before you order. Find quick answers about products, shipping, returns, payments and customer support. This FAQ page is built to make shopping easier and reduce uncertainty before checkout. Browse Questions Contact Support ? Support ready FAQ at a glance Customers can search, filter by topic and open only the answers they [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-396","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/veebilehed24.ee\/demod\/e-shop\/wp-json\/wp\/v2\/pages\/396","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/veebilehed24.ee\/demod\/e-shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/veebilehed24.ee\/demod\/e-shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/veebilehed24.ee\/demod\/e-shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/veebilehed24.ee\/demod\/e-shop\/wp-json\/wp\/v2\/comments?post=396"}],"version-history":[{"count":7,"href":"https:\/\/veebilehed24.ee\/demod\/e-shop\/wp-json\/wp\/v2\/pages\/396\/revisions"}],"predecessor-version":[{"id":403,"href":"https:\/\/veebilehed24.ee\/demod\/e-shop\/wp-json\/wp\/v2\/pages\/396\/revisions\/403"}],"wp:attachment":[{"href":"https:\/\/veebilehed24.ee\/demod\/e-shop\/wp-json\/wp\/v2\/media?parent=396"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}